Many companies ask us to hire senior managers in the believe that this alone will enable a new phase of growth.
In reality, a carefully-chosen manager can empower a team to achieve world-class execution, but the strategy and vision must grow from the organisation’s DNA. If an organisation doesn’t identify the strategy and plan as their own, it will be rejected, just as any organism rejects a foreign body.
Talent Capital understand the delicate interplay of strategy and execution and have used this insight to help companies large and small achieve extraordinary levels of growth.
We provide external facilitators that have run Collaborative Design workshops for the World Economic Forum in Davos and China for the past 7 years, and for major organisations across Europe, the US, Africa , Middle East, India and China over the past 15 years.
We have run hundreds of Account Planning Workshops in 23 countries (some in collaboration with McKinsey) for Cisco, HP, IBM and others focussed each time on understanding the specific customer’s market and issues, the definition of value-creating initiatives and driven, coordinated execution of an account plan across a virtual team. These and in particular our exclusive “Value Creation” workshops produced immediate and measurable results, with revenue growth in the following 12 months more than 5 times the benchmark.
Our experience is that a significant part of that value is the transfer of ideas, experience and best practice through the facilitator from one account team to another (different vertical, different market, country, language). These workshops focussed on global and regional accounts like Deutsche Bank, JP Morgan, Qatar Petroleum, Royal Mail, Aramco, Fiat, ENI, Petrobras, Saudi Airlines, EDF, South Africa Police, ITV, Centrica, Bradesco, SASOL, Emirates, Renault, Nokia, BBC, Bayer, HSBC, etc.
With such workshops, each account team analyses specific account issues in depth, aided by independent customer interviews and multiple viewpoints. They then produce their own team plan, but using a standard process that ensures careful consideration of all factors, involvement and coordination of all stakeholders, and standard format output as defined by the client.